Shipping Policy UPDATE:
PLEASE NOTE: DUE TO COVID-19, USPS HAS BEEN EXPERIENCING SIGNIFICANT DELAYS IN DELIVERY, EVEN THOUGH WE ARE SHIPPING THE SAME BUSINESS DAY THE ORDER IS RECEIVED. IF THE ORDER IS RECEIVED AFTER 4PM E.S.T., IT WILL SHIP THE FOLLOWING BUSINESS DAY.
DELIVERY TIMES FOR DOMESTIC ORDERS CAN TAKE 14 BUSINESS DAYS OR LONGER.
INTERNATIONAL ORDERS ARE ALSO EXPERIENCING SIGNIFICANT DELAYS IN BOTH THE CUSTOMS PROCESS AND DELIVERY. DELIVERY TIMES FOR INTERNATIONAL ORDERS CAN TAKE 60 BUSINESS DAYS OR LONGER.
PLEASE BE ADVISED THAT WE ARE UNABLE TO REFUND ORDERS FOR NON-DELIVERY UNLESS THE ORDER IS RETURNED TO US.
WE THANK YOU FOR YOUR PATIENCE AND UNDERSTANDING.
We have a 100% satisfaction guarantee on all of our products, so if you are dissatisfied you can return your purchase within 30 days for a prompt, courteous refund. Refunds do not include shipping charges.
If you would like to contact Rise-N-Shine for any reason, please e-mail us using our feedback form located on the "Contact Us" page. You may also call, fax or write us a letter. Our courteous and knowledgeable team of experts is happy to help you!